Privacy Policy
Who We Are
C’Opus (“we”, “us”, “our”) operates the website c-opus.com — an online gallery of hand-crafted Chinese wood sculpture, lacquerware, stone carving and ceramic, each piece made one at a time by independent artisans. This policy explains what personal data we collect, why we collect it, and the rights you hold over it.
Information We Collect
- Order information — your name, shipping address, billing address, email address and phone number, collected when you place an order.
- Account information — if you create an account, we store your username, an encrypted password and your order history.
- Communication — any messages you send us by email or through our consultation form.
- Payment — payment details are processed securely by our payment providers (PayPal or bank transfer); we never see or store your full card number.
How We Use Your Information
- To process and deliver your order
- To respond to your enquiries
- To send order updates and, with your consent, occasional news about new pieces
- To meet our legal and accounting obligations
Cookies
We use cookies to keep your cart, remember your preferences and understand how visitors move through the site. You can disable cookies in your browser, though some parts of the store may then not function correctly.
Who We Share Your Data With
We share only what is necessary to run the store: shipping carriers, to deliver your order, and payment processors, to take your payment. We never sell or rent your personal data.
How Long We Retain Your Data
Order records are kept for as long as tax and accounting law requires. If you create an account or leave a comment, that information is retained until you ask us to remove it.
Your Rights
You may request a copy of the personal data we hold about you, or ask us to correct or erase it, at any time. Email us and we will respond within 30 days.
Contact
Questions about this policy? Write to us at hello@c-opus.com.